We will issue a full store credit (not including shipping) for unworn merchandise returned within 14 business days of delivery. To process your return, please use our returns portal. Do not include BB when entering your order number.  https://bridalb

We will issue a full store credit (not including shipping) for unworn merchandise returned within 14 business days of delivery.&#xA0;To process your return, please use our returns portal. Do not include BB when entering your order number. &#xA0;<a href="https://bridalbabes.returnlogic.com" rel="noopener noreferrer" target="_blank">https://bridalbabes.returnlogic.com</a>If we find any defects on the merchandise, there are signs of wear, odors (perfume, smoke, etc), or if it is outside of the return window, we reserve the right to not accept your return. Any unacceptable returns will be shipped back to you.All products must be returned in their original packaging with the product tag attached to the dress. Customers are responsible for return shipping costs. Customers are only allowed one store credit per paid order. For example, items redeemed with the use of store credit are excluded from this policy and are not subject to return. The returns process can take up to 30 days after the returned item is received.&#xA0;This does not apply to Signature Collection dresses which are made-to-order and final sale. Items on sale, t-shirts, robes, swimsuits, accessories, consultations, swatches, subscription boxes and catalogues are also final sale.

What is your return policy?

Have questions about bridesmaid dress styling, shipping, or other items. Tap here to email us directly.

Back to BRIDALBABES

Bridal Babes Customer Support

Return Policy

How can I contact Bridal Babes?

When should I purchase my bridesmaid gown?

How do I set up a custom page for my bridesmaids to purchase the dress and/or robes I selected?

Do you offer payment plans?

How do I find my size?

Do you have shapewear and undergarment recommendations?

How do I get the wrinkles out of my dress, robe, etc?

I'm excited to receive my order, can you tell me when it will ship?

Can I change or cancel my order?

What if my item is delayed?

I ordered a pre-order item. When will I receive it?

Are alterations included?

Our FAQs & Return Policy

What undergarments do you recommend?

How do I get the wrinkles out of my dress or robe?

Shopping & Styling Tips